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(877) 687-3273
Call to get the lowest fare available today!
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Travel Advisor
Travel advisor section gives you everything or almost everytihng that you need to know before you get in the
plane and head to your destination. From visa to weather, from currency to destination highlights - all of these
will make your trip a breeze.
Trip Protection
PRIMEFARES Travel Protection Plan entitles the owner of the Plan to a full refund of their original airfare
in curcumstances that they are unable to travel for medical reasons. Travelers must cancel their original
reservation at least 24 hrs prior to departure to be eligible for the refund. Cancellations will be valid
for medical conditions affecting the traveler or any immediate family members. Make a wise decision and
protect your travel investment.
Insure your trip. Click here
View Itinerary
View your travel details for up 24 hrs after your trip.
Get detailed information about your itinerary online at Viewtrip.Com. PRIMEFARES and Galileo give you the
ability to check and confirm your itinerary as it has been booked by your agent.
View your itinerary with Galileo ViewTrip
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Check names, contact details and your address for up to 24 hours after your trip. The site is secure and can only be accessed with your reservation number.
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Payment methods
We accept all major credit cards, checks and a variety of
other payment forms:
Tickets will be recieved in a minimum of three days after complete payment has been
made. In some cases however as we get tickets from third party vendors this delivery period might be longer.
All tickets will be shipped by either Fedex, UPS or DHL to track your shipment please go to our shipping page.
Delivery & Tracking
Most of our tickets ship through Airborne Express, DHL or FEDEX. If you have already recieved your tracking number
then you may track your package by clicking the appropriate link below. If you have recieved your invoice and would
like to get your tracking number then please fill out our Tracking Number Request form. The links for each carrier
will open in a new window.
Rules and Conditions and Stipulations
As a result of heavy discounts, all consolidated tickets are not - refundable and not changeable.
In the event of a cancellation or change, cancellation or change penalty might apply. We strongly recommend
travel insurance. PRIMEFARES makes every effort to confirm reservations (per passenger request).
Passengers are responsible for all visa and passport documentation.
Once confirmed and received, please review your travel information/documents
for accuracy on items such as:
- Correct Spelling of the name(s)
- Flight times and airlines
- Fare paid
If the are any discrepancies at all, YOU MUST CONTACT OUR OFFICE WITHIN 24 HOURS OF RECEIVING YOUR CONFIRMATION.
If PRIMEFARES does not receive a written notice of a discrepancy within 24 hours, it acknowledges that the
travel information/documents received has been reviewed and as accurate as received.
NO CHANGES WILL BE MADE AFTER THIS GRACE PERIOD (discrepancies only). PRIMEFARES reserves the right to charge
service fees.
All reservations must be reconfirmed 72 hours prior to the scheduled departure
time directly with Airlines. This is a mandatory procedure and we advise you to follow it for your protection
as well as for ours.
Re-confirming your reservation will allow PRIMEFARES to serve YOU better. This will allow you to review and
reconfirm your flight information and ticketing directly with an airline representative, as well as give us enough
time to fix and/or correct any errors that might have taken place. In the event of non-reconfirmation, or
Visa/Passport issues, PRIMEFARES shall not be responsible for denied boarding.
To finalize your purchase, it is necessary for us to receive a completed and
signed Shipping Authorization Form.
Here, at PRIMEFARES our goal is to personalize what has lately became an online
impersonal approach to helping people with their travel needs. We understand that the only way for us to be
successful, is to maintain a top level of customer service. That is why we feel that it is important for you
to read and understand these stipulations. If any of the above is not clear, please do not hesitate to ask
your sale professional.
Can I make changes to my ticket?
Reserved tickets can be changed for a fee. PRIMEFARES will change your ticket for you whether it is before
or during your trip. Our agents are available through email almost 24 hours a day and over the phone
be 8:00 a.m and 6:00 p.m PST.
If you need a change made you may either call your agent or use our contact form to request assistance.
Even after you leave you can rely on us to continue to give you premium service regardless of where you are.
What are the benefits of the Travel Protection Plan?
The PRIMEFARES Travel Protection Plan provides you peace of mind, entitling you to a full refund if you are
unable to travel. Normally airlines will charge a hefty fee for cancellation regardless of the reason.
Our trip cancellation protection allows you to get a full refund for your ticket, find out more about our
Travel Protection Plan.
Can I cancel or refund my ticket?
Most of our tickets are non-refundable and can not be cancelled . Tickets which can be refunded will only be
refunded with a cancellation fee. The cancellation fee will be quoted by your agent at the time of purchase.
Visas and Passports
PRIMEFARES shell not be responsible for any visa or passports issues. PRIMEFARES acts as a broker on a
purchased airfare only and can not be responsible for providing the passenger with the information pertaining
to Visa’s and Passport issues. Please make sure that you have all necessary travel documentation prior to
purchasing your tickets as most of the airline tickets that we sell are not refundable and not changeable.
How is my ticket shipped and can I track it?
PRIMEFARES ships our tickets through Airborne express, DHL or Fedex. If you woul like to find out any
information about the status of your package please submit a tracking number request on our shipping page.
When will I recieve my ticket?
Tickets are received from the issuing wholesalers in five to ten business days, and subsequently are sent out
according to the type chosen on the "shipping authorization form".
Please note: all tickets are issued by a third party (an issuing agency);
which, sometimes results in delays. If necessary, please check with your agent to arrange a rush delivery.
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Customer service
Here in PRIMEFARES we want to hear from you. Feedback form will let you do that.
FAQ section has most common questions that we would like to give answers to. We hope you will find
this section useful.
As a travel broker, we simultaneously access several wholesale
fare-banks, low-yield inventories and consolidated net fares, making it virtually impossible to beat
our prices. We insist that our customer shops around and compares our prices with everything else
available. We know that our prices are unbeatable. With discounts up to 50 % off of the published fares,
we leave our competition far behind.
For all customer service questions, please call
(877) 687-3273
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© 2006 PRIMEFARES. All Rights Reserved. Server05. Users online: 1.
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Phone: (877) 687-3273; e-mail:
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